Introduction
At Documanagl ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website documanagl.center and use our services.
Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, and mailing address when you contact us or subscribe to our newsletter
- Communication Data: Messages, inquiries, and feedback you send to us through our contact forms or email
- Subscription Data: Email address and preferences when you subscribe to our newsletter
Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, clicks, and browsing patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Location Data: General geographic location based on IP address
- Cookies and Tracking: Information collected through cookies and similar technologies
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our website and services
- Communication: To respond to your inquiries, provide customer support, and send important updates
- Marketing: To send newsletters, promotional materials, and relevant eco-friendly tips (with your consent)
- Analytics: To understand how our website is used and improve user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, abuse, and other harmful activities
Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie banner or browser settings.
Types of Cookies We Use
- Necessary Cookies: Essential for website functionality and security
- Analytics Cookies: Help us understand website usage and performance
- Marketing Cookies: Used to deliver relevant advertisements and content
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website and business
- Legal Requirements: When required by law, regulation, or legal process
- Business Protection: To protect our rights, property, or safety, or that of our users or others
- Consent: With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured format
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing under certain circumstances
- Withdrawal of Consent: Withdraw consent for processing based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Newsletter and Marketing Communications
If you subscribe to our newsletter or marketing communications, you can:
- Unsubscribe at any time using the link provided in our emails
- Update your preferences by contacting us directly
- Opt out of specific types of communications while remaining subscribed to others
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification if you have subscribed to our newsletter
Provincial Privacy Laws (Canada)
As a Canadian business, we comply with applicable provincial privacy legislation, including:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Provincial privacy laws where applicable
- Anti-Spam Legislation (CASL) for electronic communications
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Effective Date
This Privacy Policy is effective as of January 1, 2025, and applies to all information collected by Documanagl on or after this date.